Inspela and its affiliates including, but not limited to, the company that develops and maintains
the
https://www.inspela.com (hereinafter referred to as
"Inspela" or "we") are committed to ensuring the privacy of confidential information submitted
on
(hereinafter referred to as the https://www.inspela.com
"website"). Inspela does not actively share any personal information submitted by students or
registered members (hereinafter referred to as "Users"), except under the following conditions:
Inspela will also not share any user information with third parties,
irrespective
of whether the information or correspondence was made online or in person. However, in the
following
circumstances, Inspela reserves the right to disclose any content, records, or electronic
communication:
- To comply with any law under Nepal jurisdiction
- To protect the rights of Inspela, or its associates, users, and employees
Inspela undertakes to not send any unsolicited emails to users, and if they are
sent as part of a chosen automatic response, Inspela undertakes to provide a simple way to
unsubscribe from the emails.
While the username, password and other details entered by users are stored in a secure database,
and
every effort is made to ensure the security of all data, users are advised to exercise common
sense in
choosing and maintaining passwords. Inspela will not be held responsible for the loss or
compromise
of user names and passwords.
Use of Cookies
Cookies are bits of information that a web site stores on the user's computer, to enable the
site to
remember the user when she/he logs in. Inspela uses cookies to ensure that users who log in are
identified, and given a better online experience. If you allow cookies to be used, the following
information may be stored by the web server: IP address, If a user so prefers, he/she can
disable
cookies on the web browser.
Online Payments
Inspela currently accepts credit cards, debit cards, bank transfers.When you pay for the
services on
the Inspela site, the transaction information is encrypted. The confidential information you
enter
during the transaction is only used for the purposes of the transaction, and will not be used or
stored
anywhere on the Inspela site, unless otherwise specified.
Cancellation and Refund Policy
Cancellation:
A Product can be cancelled due to two possible events:
- Cancellation by Inspela
- Cancellation by the Customer
Cancellation by Inspela
Inspela reserves the right to cancel the product for delivery without prior notice.
Cancellations are generally due to wrong information provided by the Customer or the
information
provided is prooved to be fraudulent.
Cancellation by the Customer
- In case the Customer finds a damage in the product after delivery and before using
it.
- Cancellation and return of the Product can be done within 24 Hrs after receiving the
product.
- Cancellation can also be done after payment and before despatch of the product.In
such cases
95% of the order amount will be refunded.
Refunds
Refund Process will be started only once we receive Email about the faulty product with a
screenshot
of the product and also return the product as it is to Inspela. After thorough check from
our
back end team in quality and verification checks,Amount will be refunded to Customer within
30 days
from the date of receiving email.Please note that the shipping charges and COD charges are
non-refundable.
For any Product and any Payment Mode ,refunds are paid 90% of the order amount.
However for SMART CLASS product,no Refund is applicable if downloaded.
Also amount will not be refunded in the following cases
- when cancellation is done after 24 Hrs of receiving the product
- when there is no proof that the product is damaged.
- when our quality check team confirms that the product is in working condition.
- Refunds will not acceptable for Promotion codes
Information Security
Inspela will not, under most circumstances, share user details with third
parties,
unless specifically so requested by the user.
Public Forums
Information shared on public forums such as chat rooms, message boards, and news groups are
available to
everyone on the internet, and Inspela is not responsible for third parties' access to such
information.
Inspela web servers, as part of their routine logging, may record information
such
as the IP address of the computer used to access the site, the web pages visited, the browser
used, and
the date and time of access. This information is logged as a routine measure and will not be
disclosed
to a third party.